Holden uses identifying labels when it picks parts in its warehouses and ships to the authorised parts network. Think of these labels as picking labels and these are generally unique with different information such as shipment numbers, delivery addresses and dates etc.
These labels DO NOT show the Holden logo and are NOT a part label. These are not applied to every part and you will never find this label physically on a part that has external packaging as the label resides on the packaging.
Here are tips to help identify a counterfeit part:
Holden & General Motors Australia is proud to continue to work with the FCAI & the Genuine is Best program to drive Consumer & Repairer awareness in relation to the use of new Genuine Parts and correct Repair Procedures to deliver safe & proper repairs.
Here are some tips to show you why you should be on the lookout for a phony article:
Click the links below
If you suspect a part you have purchased is fake, or if you have information regarding counterfeit activities, please contact the GM Trade Parts team clicking the email us button.
Be sure to include as much information as possible, as well as detailed pictures of the part, packaging (including return address), invoice, and receipt.
Please do not dispose of the part and other materials, as they may be requested for authentication purposes. All personal information will remain strictly confidential. You should receive a response within five business days.